Don't know if anyone has had any success in contacting Nestle. I used my general email address and posed as a loyal female customer. I highlighted the findings of the recent Panorama program on child slave labour in cocoa plantations and the current Greenpeace campaign against Nestle.I got a reply. Here's the response to the campaign:
We can assure you that Nestlé UK does not buy palm oil from the Sinar Mas Group for any of our products, including Kit Kat.
We do purchase palm oil from Cargill and we have sought assurances from them about their supply chain as a percentage of their supply is from Sinar Mas. Cargill has informed us that Sinar Mas needs to answer Greenpeace’s allegations by the end of April and they have indicated that they will delist Sinar Mas if they do not take corrective action by then.
Nestlé recently undertook a detailed review of its supply chain to establish the source of its palm oil supplies and we have made a commitment to using only "Certified Sustainable Palm Oil" by 2015, when sufficient quantities should be available.
As an important step on that journey, a number of Nestlé markets, including Nestlé UK, have already purchased Green Palm certificates, the certificate trading programme designed to help suppliers tackle the environmental and social problems created by the production of palm oil.
Thank you again for taking the trouble to contact us. We are grateful for the interest you have shown in our company.
Yours sincerely
Melanie Durkin
Contact Centre Team Co-ordinator
Consumer Services
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