Blogposts tagged 'Supporter Services'

Monkeying around with numbers

Posted by matts - 18 June 2009 at 11:43am - 2 Comments

Matt delves into the mysteries of data analysis in this latest instalment of our office blog relay, a whistle-stop tour of Greenpeace staff here in the UK. Click here to catch up on the other entries.

Matt hard at work "Oi monkey!" started a recent note left on my desk. This was, I hasten to add, a reference to my job here at Greenpeace. I work as a business analyst in the supporter development department. How, you ask, does monkey relate to this? The answer is data – data monkey (or, on a good day, data wizard)!

My role is a combination of the following; business process analysis, business intelligence, fundraising supporter selections, supporter information analysis and integration and any other data related work. That's great, fascinating, you say - but what are you actually talking about?

Article tagged as: active supporters, blog relay, fundraising, supporter services

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Last day in the office isn't just cake and pimms

Posted by stefanie - 22 April 2009 at 3:43pm - 0 Comments

Stefanie with cake on her last dayIt's Stefanie's last day in the office and she reminisces about some of the more interesting calls she's received in our supporter services unit in the blog relay - a whistle-stop tour of Greenpeace staff here in the UK. Click here to catch up on the other entries.

I work in the supporter service team with Chris and normally, when they are not borrowed by other teams, with Graham and Lisa. If you follow the blogs, you probably know that the supporter service team deals with subscriptions and donations, complaints and info requests. We are basically your first point of contact.

As we are frequently getting queries about issues Greenpeace is not working on and sometimes aren't even environmental, we also know quite a lot about other organisations so that we can refer people.

Article tagged as: blog relay, supporter services