greenpeace

T in the Park

Digital Mobilisation Lab Analyst

Last edited 20 June 2012 at 4:34pm

Designed to capitalize on Greenpeace’s fearless embrace of the experimental, the Digital Mobilisation Lab provides the global organization and its allies a dynamic, forward-looking space to envision, test, and roll out creative new means of inspiring larger networks of leaders and people around the world to break through and win on threats to people and the planet. 

Purpose of the Position:

The Digital Mobilisation Lab’s Analyst will assist in the analysis and optimization of Greenpeace’s digital mobilisation and supporter engagement efforts across our campaigns globally. This includes web, email, online and offline volunteering, advertising, and social media – all the ways in which we interact with members and the public. The Analyst will support global staff in efforts to ensure that our mobilisation work is based on rigorous testing rather than best guesses. 

The preferred location for this position is Washington DC, however this position can be located any where in the world where there is a Greenpeace office. 

Major Functions / Responsibilities:

  • Work with staff across departments (digital, communications, campaigns, etc) to design tests that reveal best practices for engaging individuals in Greenpeace’s work – e.g. email opens, clicks, website conversions, actions, donations, etc.
  • Coordinate with teams and departments to analyze the life-cycle, journeys, and pathways of supporters and individuals engaged in Greenpeace campaigns
  • Train staff and colleagues in above-listed activities to build capacity across the global organization – e.g. one-on-one coaching, live events
  • Analyze, summarize and present experiment conclusions in a manner accessible to non-technical decisionmakers
  • Work with offices globally to develop practices for effectively monitoring and improving the quality of our data hygiene
  • Work with staff and partners on creative campaign development and execution, including tracking, testing and optimizing engagement of new campaign activists
  • Use Greenpeace’s content management and constituent relationship management systems (CMS, CRM) to develop segmented lists, track and report results, target emails, and identify trends
  • Travel to organize, coordinate, or participate in training events, strategy sessions, meetings, or conferences
  • Pull regular performance data for internal clients from various sources (Google Analytics, third party web analytics and CRMs, advertising platforms)
  • Assist with or oversee configuration of reporting platforms to report accurate and robust performance data
  • Consolidate data from multiple sources into single performance dashboards
  • Collaborate with Web Analysts to develop analyses and strategic campaign recommendations based on performance data

Organisational Context: 
Position within the organization:

  • Department: Digital Mobilisation Lab (Official Greenpeace Community of Expertise / COE)
  • Supervised by: Director, Digital Mobilisation Lab / Global Director of Digital Innovation

Interfaces / Cooperation:

  • Digital/Online teams across Greenpeace globally
  • Campaigns teams across Greenpeace globally
  • Fundraising teams across Greenpeace globally
  • Communications teams across Greenpeace globally
  • Volunteer Coordination teams across Greenpeace globally, including with proposed Volunteering Lab
  • Greenpeace International Senior Management Team (SMT) and Digital Management Team (DMT)

Qualifications:

Technical Competency/Expertise:

  • 2-3 years of experience in online organizing or campaigning preferred; Background in advocacy or political campaign organizing a plus
  • Strong data analytics skills with in-depth knowledge of how to track, measure, and optimize email and advocacy programs for new activists
  • Experience working with web traffic data and/or email MTA logs
  • Facility with unix commandline tools and Perl/Java/other programming
  • approaches for manipulating large text-based datasets
  • Strong SQL query-writing skills
  • Familiarity with statistical or data analytics tools like R, SPSS, JMP a plus
  • Experience with Google Analytics preferred

Method-Related Competency:

  • Proven success managing/running mobilisation and digital engagement strategies
  • Firm grasp of the concepts and techniques of developing predictive data models
  • Demonstrated project management experience
  • Strong facilitation skills
  • Proven ability to work both independently and in close coordination with a team, inspire activists, and build leaders
  • Ability to reflect, distill, and communicate lessons learned

Key Competencies:

  • Strong organizational and problem-solving skills and ability to work effectively in an action-oriented office
  • Excellent writing, communication and organizational skills
  • Experience enabling strong interdepartmental relationships
  • Proven ability to build consensus

Attitude:

  • An investigative mindset, eager to develop valid experiments to answer new
  • questions
  • Commitment to community-driven processes
  • Motivated to stay current with news and trends impacting the field of digital mobilisation
  • Willingness to travel
  • Commitment to non-violence as a means of affecting change
  • Commitment to protecting the planet and building a green and peaceful future

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